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How to buy?

 

WELCOME IN OUR SHOP
 
Here are a few tips concerning moving about our shop and purchasing goods.
 

How to purchase

Catalogue

When you click the Catalogue icon, which is to be found in the top left corner, you will enter one of dozens sites containing pictures and the description of all the products. The number of sites which you can open is to be found on the right side of the screen.

If you’re interested in a given product, you can limit your search by using the following settings. Assortment – this is an unfolding list which contains accessible assortment: fabrics, threads, embroidery kits, etc. Theme – the pictures that will appear depend on the option you choose. That way you don’t have to waste your time on looking at the goods you are not interested in. Number per page – it’s up to you to decide on the number of products which should be displayed on the site. Keyword – you have the possibility of quick search for the product you are interested in, just by typing the selected word, eg:

A/ when you type the word van Gogh- you will see all his pictures
B/ when you type the word summer- you will see all the products with the word SUMMER in the title
C/ when you type the product number, eg.700- you will see a given product
 

You need to accept each change of settings by pressing the Search button. After that, you will see products, that is pictures together with the description. When you click on a picture or a topic, you open a chosen group of products: fabric, thread, graphic design, etc. For instance, when you click on ‘fabric with printed design’ you will see an exact description of the product

( size in centimetres and stitches ).

If you have already decided to buy a product,tick an empty box which is to be found after the product gross price. When you click <=Back, you go back that way to the previous site. When you click Add to shopping cart=>, you will proceed to shopping cart, in which you’ll see all the products you have already decided to buy as well as their prices.

 
Shopping cart
Using buttons + and – you can change the number of products. If you want to remove any product from the shopping cart, you have to press Delete. If you make any changes as far as contents of the shopping cart are concerned, you have to accept by pushing Save.
If you want to continue shopping, click Continue shopping.
If you want to empty the shopping cart, click Clear the shopping cart.
If you have finished purchasing, click Order  and then you Sign in.
 
Sign in
When you Sign in for the first time, you need to type all your personal data.
Login is your unique name, eg. Alice 123.
Each time you enter the shop, it’s enough to give your login and password.
Your personal data are stored in the memory and can be edited.
In case you forget your password, use the ‘I forgot the pasword ‘ option.
In case you forgot your login , you have to register once again and send us an e-mail.
 
Order
We can change the address of packet delivery in the order form.
Credit card – it’s a way of internet payment.
In case of ordering any product from the Online printing option, you can pay only with a credit card.
Payment by a credit card is authorized by Paypal.

There is also possibility of cancelling the whole order. If the order has been made properly, the e-mail acknowledgment will be generated automatically.

Transfer.

You can pay for the goods by transfer. You can print the transfer form after having ordered any goods from our shop. Such kind of transfer is generated automatically. You can also use the electronic transfer, if such a service is at your disposal.

The goods are sent to the customer the moment we get the confirmation from the bank that the customer has paid .
 
Online printing
You should use the search engine in order to print any design. First, enter Assortment, mark

Online printing and click the Search button. Next, mark the topic in the Theme and click the Search button. All the pictures that will appear, will have online printing option. Now it’s up to you to choose the picture you like. Put online printing into the shopping cart and go through the purchase procedure.

 

Your own printout can only be paid with a credit card. After having paid for your own printout, you will get a returnable e-mail confirming your order. You will also be sent acknowledgment that your own printout file is accessible the moment you enter:

Homepage / Your Profile / Your files.
 
Order record
If you want to check your orders, you should enter: Homepage / Your Profile / Your orders
 
 
FORMS OF PAYMENT
 
Credit card is the only form of payment, even if you order from abroad. We accept VISA and MasterCard.
 
Delivery deadline – within 21 days.

Most deliveries take from 7 to 14 days. In case you order anything that is temporarily inaccessible, you may wait for the delivery up to 21 days. The time you await for the delivery consists of the order execution and delivery deadline by Mail service.

 
Always remember to give correct address, which will enable us to ensue the delivery deadline.
 

 

 

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